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How to reach termbase — Germany, Austria and Switzerland.
Whether it is a certified translation of a certificate or a professional translation for your company: call us, write to us or upload your document directly. We review scope, language direction and deadline and reply — usually within 60 minutes, Mon–Fri 08:00–18:00 CET — with a binding fixed price.
Upload, email or drop off in person · real people, not a ticketing system · a quote with no obligation and no customer account · offices in Berlin, Vienna and Baar
Ways to reach us
Four ways to reach us.
Phone
For questions, urgent cases and clarifying complex projects.
+49 30 2023 5227 0
Mon–Fri 08:00–18:00 CET
For project descriptions and questions when a call does not suit right now.
A reply usually within 60 minutes, Mon–Fri 08:00–18:00 CET
Document upload
The fastest way to a binding price: upload your document and we review scope and deadline.
Drop-off by appointment
Hand in or collect documents in person at our offices — for law firms, companies and authorities with ongoing needs.
Offices
Three permanent offices across Germany, Austria and Switzerland.
We keep our own address in Berlin; permanent points of contact also exist in Vienna and Baar (Switzerland) — for questions on site or handing in documents in person by appointment.
Document drop-off at any of the three offices by prior arrangement — our three offices →
Process
What happens after your enquiry.
Once your enquiry arrives, we review scope, language direction, field and purpose and reply — usually within 60 minutes, Mon–Fri 08:00–18:00 CET — with a binding price and a realistic delivery date. Only after your approval does production start, handled by a native-speaker specialist translator; where needed, a second specialist checks the work on the four-eyes principle. You receive the finished translation as a PDF in advance, with certified originals sent additionally by tracked post — dispatch date and tracking number provided.
Your documents are treated confidentially and in line with the GDPR; on request we sign a non-disclosure agreement beforehand. So from the very first message you know where you stand — with no hidden costs and no work commissioned into the dark.
One message. One reply. On working days usually within 60 minutes.
No call-centre ping-pong: you reach people who can place your project and name a binding price — by phone, by email or by document upload.
FAQ
Contact & availability — FAQ.
How quickly does termbase reply to an enquiry?
Do I have to request a quote first, or can I clarify things by phone?
Do you offer a non-disclosure agreement (NDA)?
Can I hand in or collect a document in person?
How do I reach termbase from Austria or Switzerland?
Is there a dedicated contact for framework agreements (B2B)?
Next
Sensible next steps.
By document
Family visa document German translationGerman marriage capacity certificate translationGerman residence document translationCitizenship document translation into GermanBy field
German interpreter bookingGerman financial report translationAutomotive translation into GermanGerman agricultural translation